CHARITIES
Community ready to lend a helping hand
Looking for a way to help? The Fayetteville Observer's Charity Register lists more than 150 charitable organizations and features some of the volunteers at their heart. An online version of the Charity Register can be found at fayobserver.com.
Of the surprises that greet newcomers to Fayetteville, perhaps none tops the size of the city's heart.
Fayetteville is a giving place -- perhaps sparked from the common sense of selfsacrifice of our military families, or the long-established willingness to help a neighbor in need. Fires and hurricanes have hammered the city, but its people bounce back.
People in need can find help here, as well. But preparation makes the process easier. Proper paperwork is essential.
Aid agencies across the county are interlinked, and they cross-check everyone who applies for aid. Here are some keys to minimizing frustration while seeking assistance:
Prove your ID: Before you do anything else, make sure you have a valid ID. A driver's license, military ID, school ID card, something with a picture on it that says you are who you say you are. If you don't, count on being turned away. Several agencies will also accept a letter from an employer or church as proof.
Prove your need: Bring something in writing that backs up what you say. An overdue power bill, prescription or letter of referral will move your request along. Expect to be asked for income statements, such as a pay stub or Social Security record, as well. You'll need to prove why you need the help.
Don't expect money: A combination of tight funds and increased requests has made cash assistance a thing of the past. Some charities are able to help with utility bills or medicine, but the payments will go directly to the company, not to you.
Goods are easier to get: It's much easier to get clothing or food than money. Most agencies are able to provide vouchers for goods or services, even if they can't provide monetary support.
Check for bilingual help: Many agencies in the region are fluent in Spanish. Some also can translate Korean. If you don't speak English, be patient. Call in advance, or have a friend who can speak English call and inquire about language services.
Know the limitations: Expect frustrations and paperwork. Most agencies have written guidelines that limit the number of times a person may receive aid. Some items, such as baby formula and disposable diapers, are chronically in short supply. Just remember the person on the other end of the phone really does want to help. Keeping a good attitude and remaining patient will make it much easier for both of you.
The Observer's annual Charity Register can be found at www.fayobserver.com. Click on Saturday Extra to find a complete list of Cumberland County charities and support groups.
There are more than 150 such organizations, which may seem like a big number. But it's not really surprising for a town with such a big heart.